Bag
0
Bag
Discount
Shipping
€ 19.99
Shipping Discount
- € 0
Total
€ 0
Free shipping from
1 business day
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
1 business day
Free Shipping From
€99
Return policy
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Malta / English
Complaints and Disputes.
You are welcome to contact us if you have any questions or complaints regarding your order. You can easily reach us via the contact information found here.
In the event of a dispute, we will comply with decisions from established and generally recognised alternative dispute resolution bodies. To access the alternative dispute resolution body in your country within the EU, click here.
EU citizens also have the right to complain via the EU’s web-based dispute resolution platform, which you can access here.
Notwithstanding the above, any disputes may also be settled in any competent court where you as a customer are domiciled.