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Return policy
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Spain / English
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Juno comes with active noise cancelling, giving you the flexibility to tune in or drop out to focus on your sound. The earbuds are comfy and made of recycled plastic. And you get up to 26 hours of playtime. Perfect for another day of music, podcasts and calls.
Details
Active noise-cancelling
Control the noise. Tune in or drop out of your surroundings as much as you need to. It only takes a tap to activate ANC.
All-day playtime
You get up to 6 hours of playtime per session and up to 26 hours total if you top up with the charging case. Switch off ANC to push even further.
App support
Customize your earbuds and keep them up to date. Head to the app to adjust touch controls, get software updates, and more.
Dual connectivity
Switch between devices with ease. Dual connectivity keeps you connected to both at the same time.
Wireless charging
When the battery runs out, just put the case on a charging pad. No need to handle plugs and cords.
Colorful sound
Juno is tuned for a variety of music genres, with a well-balanced and colorful sound.
Clear calls
Your voice will sound crisp and clear on every call. Environmental noise cancellation stops background noise from creeping in.
Tech specs
Frequency Response
20Hz–20kHz
Driver Sensitivity
98 dB@1kHz,1mW
Driver Type
6mm Dynamic
Driver Impedance
14Ω
Drivers
5mW
Play Time
Up to 26 hours with ANC
Up to 36 hours without ANC
Up to 36 hours without ANC
Battery preservation
90% in earbuds
Charging Time
Earbuds: 2h
Case - USB-C: 1.5h
Case - Wireless: 2.5h
Case - USB-C: 1.5h
Case - Wireless: 2.5h
Charging Type
USB-C cable
Wireless
Wireless
Microphone
Yes
Active Noise Cancellation
Hybrid Active Noise Cancellation
Voice Call Enhancement
Environmental Noise Control
Bluetooth Range
Up to 50m
Controls
Capacitive touch
Dual master
Yes, with mirrored controls
Codecs
SBC, AAC (MPEG-2)
Wireless Connectivity
Bluetooth 5.2
Bluetooth multipoint connectivity
Up to two devices
Box Contents
Charging case
Earbuds L/R
Silicone Tips S/M/L
Quick start guide
Legal & Safety manual
Dimensions
Earbuds: L19.9 W25.1 H27.8 mm
Case: L60.2 W24.8 H47.6 mm
Case: L60.2 W24.8 H47.6 mm
Headphone Type
True Wireless In-Ear
Weight
Earbuds: 4.25g / Case: 38.3g
Water Resistance
IPX4 in earbuds
Material
91% Recycled PC/ABS
Apps
Urbanears App : Android & iOS
Spare parts
Reviews
FAQ
What is the difference between Juno and previous TWS models, specifically Boo and Boo Tip?
Juno is designed for the person that could only use one single audio product. The allround functionality can handle any needs one may have every day and everywhere. Juno sits between your ears and the rest of the world as you go about another day of music, podcasts, and calls. Drop out of your surroundings with active noise cancelling to just focus on your sound. Tune in with transparency when you need to keep an ear out.
Compared to Boo and Boo Tip, Juno comes packed with extra quality features such as hybrid ANC, dual connectivity and wireless charging. Juno is also charged with more playtime, giving you up to 36h in total and up to 8h on a single charge if you have ANC off. The format is the same as Boo Tip, an in-ear with silicone tips that come in three sizes, but the design is shaped slightly different with a shorter stem and more prominent housing. Juno is also launched with app support.
Compared to Boo and Boo Tip, Juno comes packed with extra quality features such as hybrid ANC, dual connectivity and wireless charging. Juno is also charged with more playtime, giving you up to 36h in total and up to 8h on a single charge if you have ANC off. The format is the same as Boo Tip, an in-ear with silicone tips that come in three sizes, but the design is shaped slightly different with a shorter stem and more prominent housing. Juno is also launched with app support.
I am afraid of losing my earbuds. How do I know they will not fall out?
Urbanears Juno has been designed and thoroughly tested by our expert industrial design team, to ensure both comfort and fit. But all ears are unique and that is why Juno comes with three sizes of silicone tips (S, M, L). Getting a good fit will improve the overall sound quality as well as the ANC performance. It will also make your earbuds stay securely in place. Take the time to find the best fit your ear. The tips should fit snugly in your ear but still feel comfortable.
Do not worry if you lose an earbud, eartips or case. We have spare parts for sale to make sure your Urbanears Juno lasts as long as possible.
Do not worry if you lose an earbud, eartips or case. We have spare parts for sale to make sure your Urbanears Juno lasts as long as possible.
I do not want to carry a case around in my pocket – can I leave it at home?
It is not necessary to carry the case around everywhere you go as the earbuds connect directly to your device. However, the case holds up to 3.5 extra charges of additional playtime, you also need to use the case to pair the buds to a new device, and the earbuds automatically power off when placed inside the case – it is the perfect place to safely store your earbuds and the case fits neatly in your pocket.
What is the playtime and how is it calculated?
You get up to 6 hours of playtime per session and up to 26 hours overall if you top up with the charging case. When ANC is off, you can squeeze out even more, up to 8 hours of playtime per session and up to 36 hours total with help from the case.
Playtime is defined as duration of music playback under normal operating conditions running on battery power and starting from a fully charged battery. However, there is no industry wide accepted standard on how playtime for battery powered devices are to be defined, nor what normal operating conditions means. We calculate playtime by combining two different conditions. In the first scenario we let Juno play white noise at maximum volume until the battery runs dry, in the second scenario we let Juno play a Spotify playlist until the battery runs dry. The Spotify playlist has a variety of music and genres selected by our acoustic team. Then we look at the combined results to define the playtime. Please note that as the battery ages, the capacity will degrade and total playtime will be less.
Playtime is defined as duration of music playback under normal operating conditions running on battery power and starting from a fully charged battery. However, there is no industry wide accepted standard on how playtime for battery powered devices are to be defined, nor what normal operating conditions means. We calculate playtime by combining two different conditions. In the first scenario we let Juno play white noise at maximum volume until the battery runs dry, in the second scenario we let Juno play a Spotify playlist until the battery runs dry. The Spotify playlist has a variety of music and genres selected by our acoustic team. Then we look at the combined results to define the playtime. Please note that as the battery ages, the capacity will degrade and total playtime will be less.
Is it possible to charge Juno with a wireless charger?
Yes. Just put the case on a charging pad and wait. If you do not have a pad, you can always plug in a cable. Good to have options.
1. Place the charging case with its back down, centered on the wireless charging pad.
2. The front LED lights up to indicate that the case is charging.
3. Once the LED light has turned steady green the case is fully charged.
1. Place the charging case with its back down, centered on the wireless charging pad.
2. The front LED lights up to indicate that the case is charging.
3. Once the LED light has turned steady green the case is fully charged.
Why have you excluded the charging cable from the packaging?
To reduce the amount of electronic waste put out into the world, we have excluded the USB-C charging cable from our packaging. We figured out that most people already have a few of these at home. If you need one, you can use the QR code in the packaging or order one here.
Does Urbanears Juno come with an app?
Yes. The app is the easiest way to customize your earbuds and keep them up to date with software updates.
Does Juno have active noise cancellation?
Yes, Juno has hybrid active noise cancelling technology. This combines feedforward and feedback microphones.
What is the difference between ANC and transparency mode on Juno?
With Active noise-cancelling (ANC) you can drop out of your surroundings with a tap. Active noise-cancelling mode blocks out distractions by cancelling out environmental background noise and create a quieter listening environment. Transparency mode lets you tune in and keep tabs on what is happening around you by letting outside sounds in. Switch between them as much as the day calls for.
What is noise-cancelling?
Noise cancellation refers to the ability of a device to reduce or eliminate environmental background noise, allowing the user to focus on and hear what they want to hear better. There are different types of noise cancelling.
Passive noise cancelling
Passive noise cancellation relies on physical isolation of the ear canal, and basically works like an ear plug to block out environmental background noise from reaching the ear.
Active noise cancelling
Active noise cancellation (ANC) works by making ""negative"" soundwaves that cancel out environmental background noise and create a quieter listening environment. Hybrid ANC use two sets of microphones to pick up external noise and analyze it in real-time. The feedforward microphone detect external noise and cancel it out before it reaches the ear, while the feedback microphone detect the sound within the ear and adjusts the ""negative"" signal accordingly. The feedforward microphone is more effective at canceling out low-frequency noise, while the feedback microphone is better at canceling out higher-frequency noise.
The benefit of ANC headphones is that they can help to reduce stress and strain on the listener by blocking out distracting noise in busy environments which can lead to improved focus and concentration, as well as reduced fatigue and stress levels. The reduction of environmental noise can also improve the audio quality of the content being listened to.
Environmental noise cancelling
Environmental noise cancellation (ENC) works by cancelling or suppressing environmental background noise while protecting the speakers voice during calls. This means you will not hear the effects of the ENC yourself, but it will make your calls more clear for the person you are speaking to.
Passive noise cancelling
Passive noise cancellation relies on physical isolation of the ear canal, and basically works like an ear plug to block out environmental background noise from reaching the ear.
Active noise cancelling
Active noise cancellation (ANC) works by making ""negative"" soundwaves that cancel out environmental background noise and create a quieter listening environment. Hybrid ANC use two sets of microphones to pick up external noise and analyze it in real-time. The feedforward microphone detect external noise and cancel it out before it reaches the ear, while the feedback microphone detect the sound within the ear and adjusts the ""negative"" signal accordingly. The feedforward microphone is more effective at canceling out low-frequency noise, while the feedback microphone is better at canceling out higher-frequency noise.
The benefit of ANC headphones is that they can help to reduce stress and strain on the listener by blocking out distracting noise in busy environments which can lead to improved focus and concentration, as well as reduced fatigue and stress levels. The reduction of environmental noise can also improve the audio quality of the content being listened to.
Environmental noise cancelling
Environmental noise cancellation (ENC) works by cancelling or suppressing environmental background noise while protecting the speakers voice during calls. This means you will not hear the effects of the ENC yourself, but it will make your calls more clear for the person you are speaking to.
Shipping & returns
RETURNS
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers. Read more about our Return policy here
To get help on your return, please contact us via this form. You can also chat directly with us during the chat open hours which you find at the bottom of the page.
SHIPPING
Below you will find an estimate of the number of working days required to ship Urbanears products to your home country via our Shipping Services. All our shipments are Carbon Neutral.
Method
MRW [via PostNL)
Cost
Free
Time
2 - 7 business days.
3-5 business days
Free Shipping From
€49
Method
DHL Economy
Cost
€11.99
Time
2 - 7 business days.
2-3 business days
Free Shipping From
€120
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
1 business day
TAXES
EU Shipments
We follow the European Unions Value-Added-Tax rules that came into effect on the 1st of July, 2021. All prices shown to consumers within the European Nation are including VAT. Orders shipped within the European Union remain exempt from customs duties.
- VAT
- Included
- Duties
- Do Not Apply
