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€7
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2 - 7 business days.
3-5 business days
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€49
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2-3 business days
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1 business day
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Lotsen - Fixes - Factory reset
Factory reset

Factory reset clears all custom settings, presets, Wi-Fi settings, and Bluetooth pairings from your speaker.

  1. Press and hold the VOLUME and SOURCE knobs at the same time for 7 seconds until both the SOLO and MULTI indicators are lit.
  2. Your speaker will reset to its factory state after about 1 minute. It is then restored to setup mode and is ready to be configured.

 

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