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2 - 7 business days.
3-5 business days
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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Jakan - How to - Use the Control Knob
Jakan - How to - Use the Control Knob
Use the Control Knob

On/ Off

Press and hold for 3 seconds

Play/ Pause

Click once

Next Song

Push to the right

Previous Song

Push to the left

Fast Forward

Push to the right and hold

Rewind

Push to the left and hold

Increase Volume

Push upwards

Decrease Volume

Push downwards

Handle Calls

  •  Click once to answer or hang up
  •  Double click to reject and incoming call

Activate/ Stop Siri

Double Click

TIP
*siri only works when paired with an ios or macos device.
You can also download the latest User manual as a PDF.

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