Discount
Shipping
A$ 10.95
Shipping Discount
- A$ 0.00
Total
A$ 0.00
Warehouse opening hours: Monday through Friday, except holidays, from 8:30 a.m. to 5:30 p.m. CST.
Orders placed before 12:00 p.m. (mid-day) will be processed and shipped out the same day. Orders placed after 12:00 p.m. will be processed and shipped out in the next business day. Once your package has been processed, it is ready for shipment and you will receive a shipping confirmation email confirming the number of days the shipping carrier needs to deliver your package.
Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number. Delivery time depends on the delivery location and we will be able to deliver the shipment to most major metropolitan areas within the estimated range, however, to other areas (remote location), in very rare occasions, it could take up to 3 weeks to deliver the products.
There will not be any additional charges as orders are shipped according to Incoterm Delivered Duty Paid (DDP). This means that we collect and pay any import duties that may be charged in designated country of delivery. Any additional import charges will be covered by us for custom clearing in order to deliver your package. Please contact us through the chat or contact form for more information if you are unsure what this means to you.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
One of our core beliefs is that everyone in our community should have a place here, regardless of technology or ability.
Because of that belief, we are committed to maintaining a digital experience that is accessible to all. To that end, we are making active efforts to ensure our digital channels substantially comply with the Web Content Accessibility Guidelines designed by the World Wide Web Consortium, the international standard-setter in digital accessibility. These efforts include:
• Regularly reviewing our web pages and digital channels for technical issues that could impede access;
• Maintaining multiple methods and channels of contact for users to report any technical issues they experience; and
• Addressing issues promptly whenever they are found or reported.
Accessibility is a crucial goal towards which we are actively striving at all times. Together, we are confident we can achieve it. If you encounter an issue accessing our digital channels, please let us know at accessibility@urbanears.com or call us at +46 8-592 005 00 and we will try to help you in the best way we can.
Last updated on: 11/08/2021