Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Congratulations on your new Boo's. To get you started we've put together a set-up guide, tips and tricks, and a bit of inspiration from other Boo's around the world.
So enjoy, and have a nice scroll.
GETTING STARTED STARTS HERE.
Congratulations on your new Boo's. To get you started we've put together a set-up guide, tips and tricks, and a bit of inspiration from other Boo's around the world.
So enjoy, and have a nice scroll.
HOW TO PAIR
TOUCH CONTROLS
CLEAN AND CARE
TIP #1
REGULARLY CLEAN YOUR EARBUDS TO MAKE THEM PERFORM BETTER AND LAST LONGER.
TIP #2
USE A SLIGHTLY DAMP CLOTH AND MILD SOAP TO CLEAN THE BUDS AND CASE.
TIP #3
PRO-TIP: GENTLY USE A COTTON SWAB FOR THE SPEAKER OPENINGS.
TIP #4
DO NOT USE SHARP OBJECTS, CLEANING DETERGENTS AND KEEP OUT OF WATER.