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Orders are shipped from our warehouse in the Netherlands.
Warehouse opening hours: Monday through Friday, except holidays, from 6 a.m. to 7 p.m. CET

Orders placed within warehouse opening hours will be processed the same day. Once your package has been processed it is ready for shipment and you will receive a Shipping Confirmation Email confirming the number of days the shipping carrier needs to deliver your package.
 
Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number.

Orders to countries outside the EU are shipped according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect or pay any import duties that may be charged in designated country of delivery. Any additional import charges must be covered by you in order for your package to clear customs. Please contact your local customs office for more information if you are unsure if import duties may apply in your home country.

Return policy

Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.

Safe payments

Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.

Read about our Terms of purchase policy here

WIRELESS HEADPHONES

Glide through the day with no strings attached.

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Juno

Experience 26 hours of seamless playtime with Juno's eco-friendly, comfy earbuds made from recycled plastic. These buds have active noise-canceling tech, offering immersion in your sound for music, podcasts, and clear calls.

Boo

These wireless earbuds are impressive, offering 30 hours of playtime and a smaller environmental footprint, made from 97% recycled plastics from bottles, air conditioner units, and other discarded items. Great sound and sustainability in one.

Boo Tip

These wireless earbuds provide comfort and sustainability, made from 91% recycled plastics, including bottles and discarded materials. With silicone tips and an impressive 30-hour playtime, they're a solid choice for eco-conscious individuals looking for good sound.

WIRELESS HEADPHONES

WHAT SOUNDTRACK DOES THIS TEXT HAVE?

Chances are good that you are listening to something right now. Like an audiobook, podcast or a newly released album. Or maybe you are about to pick up a call? This is where wireless listening (and talking) can come in handy. With wireless headphones you can listen and move around without getting tangled up in cords.

The best wireless headphones are Plattan. They are iconic. Check out Plattan here. And since we are talking about wireless headphones, you might as well hear about wireless earbuds and wireless earphones too. Boo and Juno are wireless earbuds. If you prefer wireless in-ear headphones or wireless earphones, check out Boo Tip. With Juno you also get the added benefit of active noise cancelling. Active noise cancelling headphones and earbuds let you decide how much of the outside world you hear. You can decide to listen as usual or activate ANC mode to block out noise and enjoy your music without distractions.

The point is that you have lots of options. All of these models are wireless and come with Bluetooth and microphones. There are plenty of colors to choose from too.

Looking for a corded connection to your headphones? No problem, get over to Wired Headphones.

WIRED HEADPHONES

Go back to basics and enjoy endless playtime.

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Zinken

A well-balanced wired headphone with loud and clear sound, perfect for in or out of the DJ booth. The tough flexible construction feels comfy, no matter how long and rowdy your gig gets.

Sumpan

Streamlined and simple, our wired earbuds are designed with essentials in mind. Featuring a tangle-free cord, a built-in mic/remote, and delivering excellent sound quality, you get all the necessary features without any unnecessary frills.

WIRED HEADPHONES GUIDE

HERE'S TO THE CLUMSY ONES.

Our wired earbuds are for those of you who never want to worry about forgetting to charge your headphones, or are afraid of losing an earbud when rushing through the day.

Sumpan comes in five matte colors and is designed to bring pocket clutter to a minimum. Whenever not in use, it can be wrapped up nicely with a cable loop or simply hooked together behind your neck.

With a built-in mic/remote, a fabric-covered cord, and a great sound, you get everything you need — and nothing you don't.

Are you looking for a wireless experience? Get over to our Wireless headphones.