01. Unplug the turncable and gently pull on the ear cushions to remove them.
02. Use a lint-free cloth, slightly damp with soap and water, 70% isopropyl alcohol, or 75% ethyl alcohol to gently clean the ear cushions, the headband, the outside of the earcups and the turncable.
03. Avoid getting moisture in any openings, earcups, the remote control/microphone on the turncable.
04. Carefully clean those areas with a dry and soft brush, or a cotton swab.
- Don't use any sharp objects.
- Don't use compressed air.
- Don't use products containing bleach or hydrogen peroxide.
- Don't submerge the earcups in any cleaning agents.
05. To put back the ear cushions, align the three hooks on the back of the ear cushion with the three holes in the earcup. Gently press on the cushion until it snaps in place.
Bag
0
Bag
Discount
Shipping
€ 8.00
Shipping Discount
- € 0
Total
€ 0
Free shipping from
3-6 business days
Method
Express One Slovakia s.r.o [via PostNL]
Cost
€8
Time
2 - 7 business days.
3-6 business days
Free Shipping From
€49
Method
DHL Economy
Cost
€12.99
Time
2 - 7 business days.
3-4 business days
Free Shipping From
€159
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
1 business day
Return policy
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Slovakia / English
Headphones
Zinken - How to - Clean
Cleaning instructions
TIP
Make sure that all parts are completely dry before putting back the ear cushions and plugging any cables.
You can also download the latest User manual as a PDF.
