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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Lotsen - How to - Pair
Lotsen - How to - Pair

Pair via Bluetooth

To play music from a Bluetooth compatible device, start by pairing the device with your speaker.
1. Turn the SOURCE knob to the BLUETOOTH icon, then push and hold for 3 seconds.
2. The indicator next to the BLUETOOTH icon blinks slowly when your speaker becomes discoverable.
3. Enable Bluetooth on your device (smartphone, tablet, or computer).

Select your speaker from the list of available Bluetooth devices and accept pairing.

The devices are successfully paired and connected when the BLUETOOTH icon indicator on your speaker lights up continuously and you hear a confirmation sound.

Note: Bluetooth pairing can also be initiated via the Urbanears Connected app.

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.