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1 business day
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Read about our Terms of purchase policy here
Baggen - Fixes - My Speaker won't turn on
Baggen - Fixes - My Speaker won't turn on
My Speaker won't turn on

Make sure that your speaker is plugged into a working AC power outlet using its power cord.

As per your first time installation, plug one end of the power cord into the power jack located on the bottom of your speaker, and the other end into a power outlet.

Note: In some regions, several power cords may be included. Use the power cord and plug that are applicable to your region. Only connect to the correct mains voltage, as shown, on the bottom of your speaker.

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.