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Leveranstid
2 - 7 business days.
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1-2 business day
Självklart kan du returnera din Urbanears-produkt om du är missnöjd. Vi erbjuder alla våra kunder 30 dagars retur. 


Om du som kund utnyttjar din ångerrätt är du skyldig att returnera varan. Vi kommer att återbetala kostnaden för varan.

Läs om våra köpvillkor här.
Din säkerhet är viktig för oss. Alla transaktioner på denna sida genomförs av Adyen, en säker metod för onlinebetalningar som krypterar dina kortuppgifter hos en säker värd.

Adyen uppfyller kraven hos PCI level 1 (den högsta nivån) och övervakas av Trustwave, som verkar som ASV (Approved Scanning Vendor) och QSA (Qualified Security Assessor) för Payment Card Industry Security Standards Council.
Läs om våra köpvillkor här.
Repair - Repair service
Do you offer a repair service?

Urbanears repair service only exists if you submit your product as part of a warranty claim.

If you submit a valid claim under warranty, Urbanears will, at its option, repair your product using new and/or previously used parts that are equivalent to new in performance and reliability.

Alternatively, if a repair is not possible, we will replace your product with a product that is at least a functioning equivalent to the product and is formed from new and/or previously used parts that are equivalent in performance and reliability.

Urbanears can also refund your purchase price in exchange for the return of your product as part of a warranty claim.

If you need any more information about repairing a broken product, simply contact our customer support team. They will provide guidance and assist you throughout the process.

TIP
You can learn more about our warranty here .

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.