Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
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Sustainability is as much about people as it is about the planet. That’s why we want to ensure the health and safety of all people who are a part of our production process.
Objectives
Act ethically and ensure workers’ rights and health through our supply chain.
Eliminate hazardous work for the workers at our suppliers.
Create and apply a responsible sourcing program with manufacturing and material suppliers.
Always design our products in smart and innovative ways to minimize hazardous substances. Eg: product materials, components, coloring and construction. Choose optimized, recycled and renewable raw materials and components in our products.
Steps
Remove PVC plastic (Polyvinyl chloride) from all new products.2020
Audit all potential suppliers and use sustainability rating when selecting manufacturing suppliers.2021
Audit and train all long-term manufacturing suppliers on a yearly basis based on our supplier code of conduct.2021
Set up a clear list of restricted substances and control of production.UPCOMING