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19.00 SEK

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0.00 SEK

Method
Bring [via PostNL]
Cost
19 SEK
Time
2 - 7 business days.
2-3 business days
Free Shipping From
49 SEK
Method
DHL Economy
Cost
99 SEK
Time
2 - 7 business days.
2-5 business days
Free Shipping From
299 SEK
Method
UPS
Cost
0 SEK
Time
2 - 7 business days.
2-5 business days
Method
DHL Express
Cost
199 SEK
Time
2 - 7 business days.
1-2 business day
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Klarna is a leading global payment provider and shopping service that offers smarter and more flexible shopping and payment solutions. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Plattan ADV Wireless - Fixes - Can’t charge my headphones
Plattan ADV Wireless - Fixes - Can’t charge my headphones
Can’t charge my headphones

If you are having trouble charging your headphones, we advise you try these troubleshooting steps:

1. Make sure your USB power source is turned on (your headphones won't charge if they are plugged into a computer that is not turned on)

2. Check that entry points (headphones and power source) are clear of any dirt or debris, as this could prevent clear communication between the two devices. 

3. Check that the USB is correctly inserted into the headphones and power source.

The LED Indicator will be RED while charging and white when fully charged.

 

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.