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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Hellas - How to - Clean
Hellas - How to - Clean
Cleaning instructions

Wash your headband and ear cushions:
To wash your headband and ear cushions, begin by unclipping the headband and removing it from the headphones, then unclip the ear cushions and machine wash at 30° C (cold/cool wash). It’s advised to wash the fabrics with similar colors. Ensure the fabric is completely dry before reattaching them back to the headphones.

When the fabric is removed, you can clean the headphones with a soft, dry cloth.
Please note: Do not use liquids or sprays to clean your headphones.
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You can also download the latest User manual as a PDF.

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