Bag
Your bag is empty
Show summary & checkout

Discount

Shipping

A$ 10.95

Shipping Discount

- A$ 0

Total

A$ 0

Orders are shipped from our warehouse in the bonded area Shenzhen, China.
Warehouse opening hours: Monday through Friday, except holidays, from 8:30 a.m. to 5:30 p.m. CST.

Orders placed before 12:00 p.m. (mid-day) will be processed and shipped out the same day. Orders placed after 12:00 p.m. will be processed and shipped out in the next business day. Once your package has been processed, it is ready for shipment and you will receive a shipping confirmation email confirming the number of days the shipping carrier needs to deliver your package.

Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number. Delivery time depends on the delivery location and we will be able to deliver the shipment to most major metropolitan areas within the estimated range, however, to other areas (remote location), in very rare occasions, it could take up to 3 weeks to deliver the products.

There will not be any additional charges as orders are shipped according to Incoterm Delivered Duty Paid (DDP). This means that we collect and pay any import duties that may be charged in designated country of delivery. Any additional import charges will be covered by us for custom clearing in order to deliver your package. Please contact us through the chat or contact form for more information if you are unsure what this means to you.
Method
DHL
Cost
10.95 AUD
Time
2 - 7 business days.
3-5 business days
Free Shipping From
99 AUD
Method
After Ecom AUD
Cost
Time
2 - 7 business days.
2-3 business days
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Juno - Tech. Specs.
Juno - Tech. Specs.
Specifications

Juno
Model type : In-ear
Wired/Wireless : True wireless
ANC (Hybrid active noise cancellation) : Yes
TRA (Transparency mode) : Yes
ENC (Environmental Noise Control ) : Yes
App controlled (Android/IOS) : Yes - Urbanears app
Microphone : Yes
Control : Capacitive touch control

Battery specifications
Total wireless playtime : Up to 26h with ANC / Up to 36h without ANC
Charging time earbuds : 2h
Charging time case : Case - USB-C: 1h50m / Case - Wireless: 2h50m

Bluetooth specifications
Version : V5.2
Codec : SBC, AAC (MPEG-2)
Range : Up to 50 m
Multi point (Dual master) : Yes, with mirrored controls up to two devices

Other specifications
Charging connector on the case : USB-C
3.5 mm input : No
Audio cable included : No
Auto off : 10 min not connected / 60 min connected
Water & dust resistance : IPX3 charging case / IPX4 earbuds
Frequency range : 20Hz  - 20kHz
Drivers : 6 mm
Driver sensitivity : 98 dB@1kHz,1mW
Driver Type : Neodymium driver
Driver impedance : 14 Ohm
Weight : Earbuds - 4.25g / Case - 38g
Launch year : 2023
Material : 91% Percentage recycled plastic

Also, we recommend you set up your URBANEARS headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.