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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Stammen - Fixes - My Speaker won't turn on
My Speaker won't turn on

Make sure that your speaker is plugged into a working AC power outlet using its power cord.

As per your first time installation, plug one end of the power cord into the power jack located on the bottom of your speaker, and the other end into a power outlet.

Note: In some regions, several power cords may be included. Use the power cord and plug that is applicable to your region. Only connect to the correct mains voltage, as shown, on the bottom of your speaker.

 

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