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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Read about our Terms of purchase policy here
Juno - How to - Replace an earbud
Juno - How to - Replace an earbud
Replacing an earbud

When replacing an earbud, Urbanears Juno will return to its factory settings. This means that the earbuds will forget any previously paired devices and that any custom settings
in the app will be lost. When pairing with a previously paired device, make sure to remove
Urbanears Juno from its Bluetooth menu before paring again

1. Remove Urbanears Juno from your device's Bluetooth menu.
2. Place both earbuds in the charging case and keep the lid open.
3. Press the button on the charging case and release it when the LED turns to a steady
purple light.
4. Wait until the LED indicator starts blinking blue.
5. Select Urbanears Juno from your device's Bluetooth menu and the earbuds are
paired again and ready to be used.

TIP

Make sure to recycle your broken charging case in a correct manner.

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.