Bag
Your bag is empty
Show summary & checkout

Discount

Shipping

€ 19.99

Shipping Discount

- € 0

Total

€ 0

Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
2 business days
Free Shipping From
€99
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Stammen - Fixes - There is no sound
There is no sound

If your speaker is on but you can’t hear any sound, make sure that:

  • The volume is not too low or muted on your sound source and speaker.
  • The correct audio source is connected
  • The intended sound source is connected
  • Your speaker is connected to a Wi-Fi network when playing via Spotify, Airplay or Chromecast built-in

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.