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Method
DPD [via PostNL)
Cost
€10
Time
2 - 7 business days.
2-3 business days
Free Shipping From
€49
Method
DHL Economy
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€11.99
Time
2 - 7 business days.
2 business days
Free Shipping From
€119
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Sumpan - How to - Answer and end calls
Sumpan - How to - Answer and end calls
Answer and end calls

When you hear a call coming in, click once to answer the call. Once your done, click again to hang up. Simple!

You can also download the latest User manual as a PDF.

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Contact our customer Care

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