Typically, we aim to ship your order within 1-2 business days from the time it is placed.
Delivery times may vary based on your location and chosen shipping option. For detailed information regarding our shipping options, we encourage you to refer to our dedicated shipping page here.
Once your order is successfully placed, you will receive a confirmation email. As soon as your package departs from our warehouse and begins its journey to you, we will send you another email containing a final confirmation and a tracking number. This tracking number allows you to monitor the progress of your delivery through the shipping company's website, providing you with an estimated arrival time for your eagerly awaited product.
Bag
0
Bag
Discount
Shipping
€ 10.00
Shipping Discount
- € 0.00
Total
€ 0.00
Free shipping from
4-6 business days
Method
Lietuvos Pastas [via PostNL)
Cost
€10
Time
2 - 7 business days.
4-6 business days
Free Shipping From
€49
Method
DHL Economy
Cost
€12.99
Time
2 - 7 business days.
3-4 business days
Free Shipping From
€159
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
1 business day
Return policy
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Lithuania / English
FAQ
Shipping - Delivery time
How long does it take to receive my order?