Charge the case from a wireless charger or connect it to a USB-C power source.
1. Place the earbuds in the charging case and close the lid to charge the earbuds and turn them off.
2. If left unused, the earbuds will go into standby in order to save power.
3. Just tap both earbuds to wake them up again.
To charge the case using a USB-C cable:
1. Charge the case by connecting a USB charger to the USB-C port on the case.
To charge the case using a wireless charger:
1. Place the charging case with its back down, centered on the wireless charging pad.
2. The front LED lights up to indicate that the case is charging.
3. Once the LED light has turned steady green the case is fully charged.
Bag
0
Bag
Discount
Shipping
€ 9.00
Shipping Discount
- € 0.00
Total
€ 0.00
Free shipping from
3-5 business days
Method
SDA/Poste IItaliane [via PostNL)
Cost
€9
Time
2 - 7 business days.
3-5 business days
Free Shipping From
€49
Method
DHL Economy
Cost
€11.99
Time
2 - 7 business days.
2-3 business days
Free Shipping From
€120
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
1 business day
Return policy
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Italy / English
Headphones
Juno - How to - Charge the battery
Charge the battery
Also, we recommend you set up your URBANEARS headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.
