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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Rålis - How to - Led indicator
Rålis - How to - Led indicator
LED indicator

To check how much charge you have left on your Rålis speaker - simply press the power button quickly to see the LED indicator.

Green : The battery is fully charged
Yellow : You are still ok
Orange : Charge soon 
Red : Time to charge the battery

You can also download the latest User manual as a PDF.

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Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.