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2 - 7 business days.
3-6 business days
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1 business day
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Juno - Tech. Specs.
Juno - Tech. Specs.
Specifications

Juno
Model type : In-ear
Wired/Wireless : True wireless
ANC (Hybrid active noise cancellation) : Yes
TRA (Transparency mode) : Yes
ENC (Environmental Noise Control ) : Yes
App controlled (Android/IOS) : Yes - Urbanears app
Microphone : Yes
Control : Capacitive touch control

Battery specifications
Total wireless playtime : Up to 26h with ANC / Up to 36h without ANC
Charging time earbuds : 2h
Charging time case : Case - USB-C: 1h50m / Case - Wireless: 2h50m

Bluetooth specifications
Version : V5.2
Codec : SBC, AAC (MPEG-2)
Range : Up to 50 m
Multi point (Dual master) : Yes, with mirrored controls up to two devices

Other specifications
Charging connector on the case : USB-C
3.5 mm input : No
Audio cable included : No
Auto off : 10 min not connected / 60 min connected
Water & dust resistance : IPX3 charging case / IPX4 earbuds
Frequency range : 20Hz  - 20kHz
Drivers : 6 mm
Driver sensitivity : 98 dB@1kHz,1mW
Driver Type : Neodymium driver
Driver impedance : 14 Ohm
Weight : Earbuds - 4.25g / Case - 38g
Launch year : 2023
Material : 91% Percentage recycled plastic

Also, we recommend you set up your URBANEARS headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.