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€ 7.00

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Express One Hungary [via PostNL)
Cost
€7
Time
2 - 7 business days.
3-6 business days
Free Shipping From
€49
Method
DHL Economy
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€9.99
Time
2 - 7 business days.
2-3 business days
Free Shipping From
€99
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
1 business day
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Alby - How to - Charge
Alby - How to - Charge
Charging the battery

Put your earbuds back into the case to recharge, a fully charged case can recharge both earbuds up to 4 times.
The LED indicator on the case shows its battery level, from green (full), through orange to red (low).
Connect the case to a USB power source via the included USB-C cable to charge it. When your earbuds are in the case, they turn off. Taking them out will turn them on and try to reconnect.

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.