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HK$100.00

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- HK$0

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HK$0

Orders are shipped from our warehouse in the bonded area Shenzhen, China.
Warehouse opening hours: Monday through Friday, except holidays, from 8:30 a.m. to 5:30 p.m. CST.

Orders placed before 12:00 p.m. (mid-day) will be processed and shipped out the same day. Orders placed after 12:00 p.m. will be processed and shipped out in the next business day. Once your package has been processed, it is ready for shipment and you will receive a shipping confirmation email confirming the number of days the shipping carrier needs to deliver your package.

Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number. Delivery time depends on the delivery location and we will be able to deliver the shipment to most major metropolitan areas within the estimated range, however, to other areas (remote location), in very rare occasions, it could take up to 3 weeks to deliver the products.

There will not be any additional charges as orders are shipped according to Incoterm Delivered Duty Paid (DDP). This means that we collect and pay any import duties that may be charged in designated country of delivery. Any additional import charges will be covered by us for custom clearing in order to deliver your package. Please contact us through the chat or contact form for more information if you are unsure what this means to you.
Method
SF Express
Cost
HK$100
Time
2 - 7 business days.
2-3 business days
Free Shipping From
HK$499
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Stammen - How to - Stream
Stammen - How to - Stream
See below the different ways to stream your music in 'solo' or 'multi mode':

AirPlay
AirPlay lets you stream any sound source to your speaker from your iOS device or Apple computer.

- If the app has the AirPlay button embedded, tap the button and select your speaker from the menu.
- To stream any sound to your speaker from an iOS device, select your speaker in the 'Control Center' of your device.


AirPlay in Multi Mode
AirPlay can be used when playing from an iOS device via Wi-Fi.

- Set all the speakers that you want to play as a group to Multi Mode.
- Tap the AirPlay symbol in the 'Control Center' menu, then select the group called 'MULTI'.


AUX Input
Use the AUX input to connect audio devices directly to your speaker. Audio devices with a compatible 3.5mm AUX output plug can be connected, like MP3 players, smartphones, and tablets.

- Insert one end of the AUX cable into the AUX input on the bottom of your speaker.
- Insert the other end of the AUX cable into the AUX output port on your audio device.
- Turn the SOURCE knob to AUX, then push once to activate.


AUX Input in Multi Mode
Connect an AUX source, such as a CD-player, phone, or vinyl player to one speaker to play it on all the speakers in your Multi Mode group.

- Set all the speakers that you want to play as a group to Multi Mode.
- Connect an AUX source to one of the speakers in your Multi Mode group.
- Turn its SOURCE knob to AUX, then push to activate.

Note: When playing music via AUX, skipping to the next or previous song can only be done using the controls on your connected device.

Bluetooth
To play music from a Bluetooth compatible device, start by pairing the device with your speaker.
Once your speaker has been paired with a Bluetooth device, the pairing is saved and you can reconnect at any time. Your speaker can save up to 8 device pairings.

- Turn the SOURCE knob to the BLUETOOTH icon and push once.
- Your speaker connects to the last paired Bluetooth device. If it is not available, it will try to connect to the second last.

Bluetooth in Multi Mode
Connect a Bluetooth source to one speaker and play it on all the speakers in your Multi Mode group.

- Set all the speakers that you want to play as a group to Multi Mode.
- Turn the SOURCE knob on one of the speakers in your Multi Mode group to the BLUETOOTH icon and then push to activate.
- Connect your phone or other compatible device to this speaker via Bluetooth and play.

Chromecast built-in

- Tap the Cast button inside the music app, then select your speaker from the menu.

Chromecast built-in in Multi Mode
Setting up your speaker for multi-room playback using Chromecast built-in is done inside the Google Home app and with this app you can group your 'Urbanears Connected Speakers' together, and with other Chromecast built-in devices.

Notes: (1) The Urbanears Connected app comes with Chromecast built-in, which allows you to stream music/tunes/podcasts/playlists to your speaker from your favorite apps; (2) The Google Terms of Service and Privacy Policy must be accepted in the Urbanears Connected app before first time use.

Spotify Connect
Spotify Connect lets you control your speaker from inside the Spotify app.

- Start playing some of your favorite music.
- Select your speaker from the 'Devices Available' menu.

Spotify Connect in Multi Mode
Spotify Connect lets you play music in Multi Mode from inside the Spotify app.

- Set all the speakers that you want to play as a group to Multi Mode.
- Play music and select the group called 'MULTI' from the 'Devices Available' menu.

Note: Spotify Connect requires a Spotify Premium account.

Internet Radio
Your speaker has an embedded internet radio service that gives you access to thousands of radio stations from around the world. 

- Open the Urbanears Connected app and tap on the speaker you want to stream to.
- Swipe to 'Cloud' in the source menu.
- Tap on 'Internet Radio' and select a station to play.

Internet Radio in Multi Mode
Choose an internet radio station to play on all the speakers in your Multi Mode group.

- Set all the speakers that you want to play as a group to Multi Mode.
- Inside the Urbanears Connected app, select one of the speakers in your Multi Mode group and then select an internet radio station to play.

TIP
When any of the featured Wi-Fi sources are active, the source indicator next to the CLOUD icon will be lit, except for when a preset is playing.
You can also download the latest User manual as a PDF.

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