Stammen - How to - Set your Speaker to Multi Mode or Solo Mode

Bag

Your bag is empty

Show summary & checkout

Shipping

HK$100.00

Total

HK$0

Checkout

Continue Shopping

Free shipping from

2-3 business days

Orders are shipped from our warehouse in the bonded area Shenzhen, China.
Warehouse opening hours: Monday through Friday, except holidays, from 8:30 a.m. to 5:30 p.m. CST.

Orders placed before 12:00 p.m. (mid-day) will be processed and shipped out the same day. Orders placed after 12:00 p.m. will be processed and shipped out in the next business day. Once your package has been processed, it is ready for shipment and you will receive a shipping confirmation email confirming the number of days the shipping carrier needs to deliver your package.

Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number. Delivery time depends on the delivery location and we will be able to deliver the shipment to most major metropolitan areas within the estimated range, however, to other areas (remote location), in very rare occasions, it could take up to 3 weeks to deliver the products.

There will not be any additional charges as orders are shipped according to Incoterm Delivered Duty Paid (DDP). This means that we collect and pay any import duties that may be charged in designated country of delivery. Any additional import charges will be covered by us for custom clearing in order to deliver your package. Please contact us through the chat or contact form for more information if you are unsure what this means to you.

Method

SF Express

Cost

HK$100

Time

2 - 7 business days.

2-3 business days

Free Shipping From

HK$499

Return policy

Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.

Safe payments

Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.

Read about our Terms of purchase policy here

Speakers

Stammen - How to - Set your Speaker to Multi Mode or Solo Mode

Set your Speaker to Multi Mode or Solo Mode

Multiple Urbanears Connected Speakers can be added to the same Wi-Fi network to form a multi-room system. Play each speaker individually in Solo Mode, or group up to five speakers together in Multi Mode for synchronized play. Multi Mode can be managed on your speaker’s top panel, or inside the Urbanears Connected app.

To switch from Solo Mode to Multi Mode on your speaker, push the VOLUME knob.
The indicator under MULTI will light up when selected.
Repeat for each additional speaker that you want to add to the Multi Mode group.
To remove a speaker from the group, push the VOLUME knob again. Your speaker will switch to Solo Mode and will leave the Multi Mode group.

Note: In Solo Mode, your speaker is listed as a single speaker with its given name in the 'Devices Available' menu on AirPlay and Spotify. In Multi Mode, your speakers are listed as 'MULTI' in the 'Devices Available' menu. Even if only one speaker is set to Multi Mode, it will still be listed with the name 'MULTI' on AirPlay and Spotify.

Do you still need help? Contact our customer Care

Do you still need help?
Contact our customer Care