Once your order has been successfully placed, we will promptly send you a confirmation email to confirm your purchase.
After your package has been dispatched from our warehouse and is en route to its destination, we will send you another email containing a final confirmation and a unique tracking number. With this tracking number, you can conveniently monitor the progress of your delivery by visiting the website of your selected shipping company. This will provide you with an estimate of when your product is expected to arrive.
Bag
0
Bag
Discount
Shipping
€ 15.99
Shipping Discount
- € 0.00
Total
€ 0.00
Free shipping from
4-5 business days
Method
DHL Economy
Cost
€15.99
Time
2 - 7 business days.
4-5 business days
Free Shipping From
€169
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
1 business day
Return policy
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Greece / English
FAQ
Shipping - Track my order
How can I track my order?