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2 - 7 business days.
4-5 business days
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Time
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1 business day
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Boo - How to - Touch Control
Boo - How to - Touch Control
Earbuds touch control

The touch control surfaces are located on the left and right earbud.

  • Tap once to play/pause or accept/end calls.
  • Tap twice to skip forward or reject calls.
  • Tap three times to skip backwards.
TIP
Make sure to use a USB-C cable when charging!
You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.