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Method
After E-com
Cost
Free
Time
2 - 7 business days.
2-3 business days
Free Shipping From
0
Method
DHL Express
Cost
299 DKK
Time
2 - 7 business days.
2-3 business days
Free Shipping From
499 DKK
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Baggen - How to - Charge or power a USB Device
Charge or power a USB Device

The USB output connector on the bottom of your speaker can be used to charge or power your phone or MP3 player.

  1. Insert a USB Type A cable into the USB 5VDC output located on the bottom of your speaker.
  2. Insert the other end of the cable into the USB connector on your device.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.