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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Baggen - Fixes - Noise when charging USB and playing via AUX
Baggen - Fixes - Noise when charging USB and playing via AUX
Noise when charging USB and playing via AUX

On some devices, normal noise from the USB port can cause interference when playing audio via AUX input. If this happens, try one of the solutions below.

  • Disconnect AUX and connect via Wi-Fi or Bluetooth.
  • Use a different playback device.
  • Use a separate charger for the playback device
  • Purchase an optional USB Type A noise filter.
You can also download the latest User manual as a PDF.

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Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.