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$ 29.99

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- $ 0

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$ 0

Orders are shipped from our warehouse in the Netherlands.
Warehouse opening hours: Monday through Friday, except holidays, from 6 a.m. to 7 p.m. CET

Orders placed within warehouse opening hours will be processed the same day. Once your package has been processed it is ready for shipment and you will receive a Shipping Confirmation Email confirming the number of days the shipping carrier needs to deliver your package.

Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number.

Orders to countries outside the EU are shipped according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect or pay any import duties that may be charged in designated country of delivery. Any additional import charges must be covered by you in order for your package to clear customs. Please contact your local customs office for more information if you are unsure if import duties may apply in your home country.
Method
DHL Express
Cost
$29.99 for orders below value $150, $19.99 for order equal or above $150
Time
2 - 7 business days.
2 business days
Method
DHL Express
Cost
$19.99
Time
2 - 7 business days.
2 business days
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Stammen - How to - Set your Speaker to Multi Mode or Solo Mode
Set your Speaker to Multi Mode or Solo Mode

Multiple Urbanears Connected Speakers can be added to the same Wi-Fi network to form a multi-room system. Play each speaker individually in Solo Mode, or group up to five speakers together in Multi Mode for synchronized play. Multi Mode can be managed on your speaker’s top panel, or inside the Urbanears Connected app.

  1. To switch from Solo Mode to Multi Mode on your speaker, push the VOLUME knob.
    The indicator under MULTI will light up when selected.
  2. Repeat for each additional speaker that you want to add to the Multi Mode group.
  3. To remove a speaker from the group, push the VOLUME knob again. Your speaker will switch to Solo Mode and will leave the Multi Mode group.

Note: In Solo Mode, your speaker is listed as a single speaker with its given name in the 'Devices Available' menu on AirPlay and Spotify. In Multi Mode, your speakers are listed as 'MULTI' in the 'Devices Available' menu. Even if only one speaker is set to Multi Mode, it will still be listed with the name 'MULTI' on AirPlay and Spotify.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.