For orders shipped to addresses within the EU and the US, the price you see includes any applicable duties and taxes. However, if your order is being shipped to a destination outside of the EU or the US, please note that it may be subject to local duties and taxes.
In the event that duties and taxes are not included in your order, they will be assessed and applied by the carrier upon the arrival of your shipment in your country. It is important to be aware that duties and taxes are calculated based on the full value of the products, and any voucher codes or promotions are not considered in this calculation.
To obtain further details on duties and taxes, as well as information about deliveries, we encourage you to read more here. This will provide you with comprehensive information and guidance regarding the applicable regulations and processes.
Bag
0
Bag
Discount
Shipping
€ 9.00
Shipping Discount
- € 0.00
Total
€ 0.00
Free shipping from
2 business days
Method
DHL Express
Cost
€9
Time
2 - 7 business days.
2 business days
Free Shipping From
€99
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
2 business days
Free Shipping From
€99
Return policy
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Guernsey / English
FAQ
Payment - Duties & Taxes
Will my order be subject to Duties & Taxes?
TIP
Contact your local customs office for more information about VAT, duties, and/or taxes in your region.