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2 - 7 business days.
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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Plattan 2 - How to - Change the ear cushions
Plattan 2 - How to - Change the ear cushions
Change the ear cushions

To change your ear cushions with a new pair, simply detach the old ones and then reattach the new ones, you will hear them click into place. Ensure they are firmly attached.

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.