Rålis - How to - First time setup

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Return policy

Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.

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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.

Read about our Terms of purchase policy here

Speakers

Rålis - How to - First time setup

First time setup

Press the power button for two seconds to turn the speaker on (or off again).
Connect a sound source via Bluetooth or AUX.
Press play and enjoy!

Note: Don’t forget to fully charge Rålis before using it for the first time. 2 hours of charging gives approximately 20 hours of wireless playtime.

You can also download the latest User manual as a PDF.

Do you still need help? Contact our customer Care

Do you still need help?
Contact our customer Care