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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Rålis - How to - First time setup
Rålis - How to - First time setup
First time setup
  • Press the power button for two seconds to turn the speaker on (or off again).
  • Connect a sound source via Bluetooth or AUX.
  • Press play and enjoy!

Note: Don’t forget to fully charge Rålis before using it for the first time. 2 hours of charging gives approximately 20 hours of wireless playtime.

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.