Rålis - How to - Charge

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Return policy

Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.

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Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.

Read about our Terms of purchase policy here

Speakers

Rålis - How to - Charge

Charge the Battery

Don’t forget to fully charge Rålis before using it for the first time. When there is less than 1 hour of playtime left the LED will blink red.

To charge your speaker:

Open the power hatch by pushing it gently.
Connect the power cord to the speaker input and power outlet.
When fully charged, the LED indicator will turn green.

TIP

Caution! Always disconnect the power cord from the power outlet first, before removing it from the speaker.

You can also download the latest User manual as a PDF.

Do you still need help? Contact our customer Care

Do you still need help?
Contact our customer Care