Rålis - How to - Charge

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5-7 business days

Orders are shipped from our warehouse in the US.
Warehouse opening hours: Monday through Friday, except holidays, from 8 a.m. to 4:30 p.m. CET

Orders placed within warehouse opening hours will be processed the same day. Once your package has been processed it is ready for shipment and you will receive a Shipping Confirmation Email confirming the number of days the shipping carrier needs to deliver your package.
 
Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number.
Orders to countries outside the USA are shipped according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect or pay any import duties that may be charged in designated country of delivery. Any additional import charges must be covered by you in order for your package to clear customs. Please contact your local customs office for more information if you are unsure if import duties may apply in your home country.

Method

UPS Worldwide Expedited Carbon Neutral

Cost

19.99 USD

Time

2 - 7 business days.

5-7 business days

Free Shipping From

99 USD

Return policy

Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.

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Read about our Terms of purchase policy here

Speakers

Rålis - How to - Charge

Charge the Battery

Don’t forget to fully charge Rålis before using it for the first time. When there is less than 1 hour of playtime left the LED will blink red.

To charge your speaker:

Open the power hatch by pushing it gently.
Connect the power cord to the speaker input and power outlet.
When fully charged, the LED indicator will turn green.

TIP

Caution! Always disconnect the power cord from the power outlet first, before removing it from the speaker.

You can also download the latest User manual as a PDF.

Do you still need help? Contact our customer Care

Do you still need help?
Contact our customer Care