Our team is committed to processing and shipping orders with efficiency and speed. However, due to the rapid nature of our fulfillment process, we regret to inform you that it is not possible to make changes to an ongoing order.
If you wish to cancel your order, there is a small window of time immediately after placing your order during which cancellation is possible. To initiate the cancellation process, please reach out to us through the chat feature located in the bottom right corner or contact our support team. When contacting support, kindly use "Order cancellation" as the request area.
We understand the importance of timely assistance, and our dedicated team will promptly attend to your cancellation request and provide further guidance.
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Read about our Terms of purchase policy here
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FAQ
Cancel - Change or cancel my order
How can I change or cancel my order?