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Shipping

€ 11.99

Shipping Discount

- € 0.00

Total

€ 0.00

Method
DHL Europlus
Cost
€11.99
Time
2 - 7 business days.
2-3 business days
Free Shipping From
€79
Method
DHL Express
Cost
€29.99
Time
2 - 7 business days.
1 business day
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here

Personalise

your listen

experience

Use the URBANEARS Connected app to do personalized settings and keep your headphones up to date with latest firmware.
Overview
Equalizer
Controls
Customize
Also, we recommend you set up your URBANEARS Juno in the app. If not already installed, you can download the app below.
Appstore Google Playstore

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.
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If you would like to provide additional information, kindly reply directly to the email confirmation that was sent to you.
Best Regards, Customer Service Team
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