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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Rålis - How to - Multi-host
Rålis - How to - Multi-host
Multi-host

When you are going to use your Rålis speaker for the first time, make sure that you have charged it before. The LED indicator will blink red if the speaker is not charged. Rålis is ready to use when the LED indicator turns green/yellow.

How to - Multi-host
1. Press the Bluetooth button (16.) for 3-5 seconds until the LED indicator (15.) is blue.
2. Pick up your device, turn on Bluetooth and select Rålis from the Bluetooth menu.
3. Press Play on a connected device to select the source as a host.
4. Switch hosts by pressing the Bluetooth button (16.) on the speaker.

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.