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Shipping

A$ 10.95

Shipping Discount

- A$ 0.00

Total

A$ 0.00

Orders are shipped from our warehouse in the bonded area Shenzhen, China.
Warehouse opening hours: Monday through Friday, except holidays, from 8:30 a.m. to 5:30 p.m. CST.

Orders placed before 12:00 p.m. (mid-day) will be processed and shipped out the same day. Orders placed after 12:00 p.m. will be processed and shipped out in the next business day. Once your package has been processed, it is ready for shipment and you will receive a shipping confirmation email confirming the number of days the shipping carrier needs to deliver your package.

Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number. Delivery time depends on the delivery location and we will be able to deliver the shipment to most major metropolitan areas within the estimated range, however, to other areas (remote location), in very rare occasions, it could take up to 3 weeks to deliver the products.

There will not be any additional charges as orders are shipped according to Incoterm Delivered Duty Paid (DDP). This means that we collect and pay any import duties that may be charged in designated country of delivery. Any additional import charges will be covered by us for custom clearing in order to deliver your package. Please contact us through the chat or contact form for more information if you are unsure what this means to you.
Method
DHL
Cost
10.95 AUD
Time
2 - 7 business days.
3-5 business days
Free Shipping From
99 AUD
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here

NOISE CANCELLING HEADPHONES

Listening as usual, but with noise control options.
Learn more
Juno
Experience 26 hours of seamless playtime with Juno's eco-friendly, comfy earbuds made from recycled plastic. These buds have active noise-canceling tech, offering immersion in your sound for music, podcasts, and clear calls.
WIRELESS HEADPHONES

YES, THERE IS A BUTTON FOR THAT.

Loud-talkers, barking dogs, creaky trains. With active noise cancelling headphones and earbuds, you can block out noise and focus on your sound whenever you want.

Active noise cancelling (ANC) technology combines feedforward with feedback techniques to cancel out noise and give you a better listening experience without distractions. You can choose to activate ANC mode to block noise, listen in transparency mode so you can stay aware of your surroundings. Or just turn off noise control and listen as usual.

If this sounds interesting you should hear about Juno active noise cancelling earbuds. Juno is great because you get a pair of true wireless earbuds with active noise cancelling capabilities. They give you up to 26 hours of ANC playtime when you top up with the pocket-sized charging case. Read more about Juno here.

Prefer other kinds of headphones, without active noise cancelling? Check out Wired headphones, Wireless headphones or start your search from All headphones.