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A$ 10.95

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- A$ 0

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A$ 0

Orders are shipped from our warehouse in the bonded area Shenzhen, China.
Warehouse opening hours: Monday through Friday, except holidays, from 8:30 a.m. to 5:30 p.m. CST.

Orders placed before 12:00 p.m. (mid-day) will be processed and shipped out the same day. Orders placed after 12:00 p.m. will be processed and shipped out in the next business day. Once your package has been processed, it is ready for shipment and you will receive a shipping confirmation email confirming the number of days the shipping carrier needs to deliver your package.

Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number. Delivery time depends on the delivery location and we will be able to deliver the shipment to most major metropolitan areas within the estimated range, however, to other areas (remote location), in very rare occasions, it could take up to 3 weeks to deliver the products.

There will not be any additional charges as orders are shipped according to Incoterm Delivered Duty Paid (DDP). This means that we collect and pay any import duties that may be charged in designated country of delivery. Any additional import charges will be covered by us for custom clearing in order to deliver your package. Please contact us through the chat or contact form for more information if you are unsure what this means to you.
Method
DHL
Cost
10.95 AUD
Time
2 - 7 business days.
3-5 business days
Free Shipping From
99 AUD
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Lotsen - How to - Use the knobs on the Speaker
 Use the knobs on the Speaker

After initial setup, you can operate your speaker by simply pushing and turning the two knobs located on its top panel. It can also be operated using the Urbanears Connected app, Spotify, and other music apps.


Select a sound source
Turn the SOURCE knob to a selection, then push once to activate. The indicator light next to your selection will become fully lit.

Play/ Pause
Push the SOURCE knob once to play or pause your music.1

Next Song
Double-click the SOURCE knob to skip to the next song.2

Previous Song
Triple-click the SOURCE knob to skip back to the previous song.3

Save a Preset
While playing music via Spotify Connect or internet radio, turn the SOURCE knob to a number selection. Push and hold for 3 seconds.

Increase Volume
Turn the VOLUME knob clockwise (+) to increase volume.

Decrease Volume
Turn the VOLUME knob anti-clockwise (-) to decrease volume.

Switch between Solo Mode and Multi Mode
Push the VOLUME knob once to switch between Solo Mode and Multi Mode. The indicator light shows which mode your speaker is currently in.


1Not supported for AUX sources.

2Not supported for AUX sources.

3Not supported for AUX sources.

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