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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Hellas - How to - Connect via Bluetooth
Hellas - How to - Connect via Bluetooth
Connect via Bluetooth

Follow the steps below to connect your Hellas to a Bluetooth® enabled sound source (Smartphone, tablet or computer) for the first time.

Before pairing, you must activate the Bluetooth® feature on your sound source according to it's user manual.

1. If the device is turned off - keep holding the touch interface for 8 seconds - after 4 seconds the headphones will turn on and the LED will display white at intervals.
2. After the next 4 seconds, the headphones will then make a sound to indicate pairing mode and the LED will flash blue.
3. Select and connect to HELLAS on your sound source, according to its user manual. 

After the initial pairing, the two devices will auto-connect when they are switched on and within the range of 10 meters of each other.

You can also download the latest User manual as a PDF.

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Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.