Follow the steps below to connect your Hellas to a Bluetooth® enabled sound source (Smartphone, tablet or computer) for the first time.
Before pairing, you must activate the Bluetooth® feature on your sound source according to it's user manual.
1. If the device is turned off - keep holding the touch interface for 8 seconds - after 4 seconds the headphones will turn on and the LED will display white at intervals.
2. After the next 4 seconds, the headphones will then make a sound to indicate pairing mode and the LED will flash blue.
3. Select and connect to HELLAS on your sound source, according to its user manual.
After the initial pairing, the two devices will auto-connect when they are switched on and within the range of 10 meters of each other.
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Time
2 - 7 business days.
2 business days
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1 business day
Return policy
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
Read more about our Return policy here.
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Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
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Headphones
Hellas - How to - Connect via Bluetooth
Connect via Bluetooth
You can also download the latest User manual as a PDF.
