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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Sustainability initiatives - retail cover image
Sustainability initiatives - retail cover image

RETAIL

Our stores, pop-ups and consumer events are some of the most important spaces for us to show who we are as a brand. Naturally, those parts of our universe has to be made from a sustainability first mindset. If it can inspire greener choices, we’ve done our job.

Objectives

  • Use modular display solutions with longer life time, that is applicable and adaptable for different types of retail, pop-ups and events.
  • Have retail displays made from recycled, re-usable and/or recyclable materials.
  • Create and apply a responsible sourcing program with all global and local retail and event suppliers.
  • Minimize waste and increase the lifetime of our retail displays through re-usable and/or recyclable materials, digitalisation, modularity or other smart solutions that we find on the way.
Steps
  • Launch a new retail concept across all markets, made from
    recycled 
materials and introducing digital displays to minimise resources used 
when doing communication updates.
    UPCOMING
  • Implement a new pop-up and events concept made from
    recycled or renewable material, that can be used and re-used
    to minimize waste.
    UPCOMING